Posts Tagged ‘Customer service’

Customer First!

It was around ten close to midnight when we felt like having dinner, we normally eat late at night due to the type of schedule we have in the office. So my partner and I along with one of our newly hired guy decided to go out for a dinner. Its ussually better to eat […]

Customer Satisfaction Solutions

This Customer Satisfaction white paper is organized into the following sections: (1) Definition of customer satisfaction and customer loyalty (2) Why is customer satisfaction and loyalty important? (3) How do you measure customer satisfaction and customer loyalty? (4) What are the key success factors for a customer satisfaction program. (5) Proactive customer satisfaction programs that […]