Every sales person will have at least one difficult customer during their career.
In fact, some experts argue that if you don’t have at least one angry customer by 10:00 a.m., you aren’t trying hard enough! While I’m not sure I subscribe to that particular philosophy, I do know that you can’t please all the [...]
A friend of mine recently started an online venture. He hired the best team of designers and created a website that will beat the best. He paid a big sum for a fancy branded domain name and he launched the website. Today after a month of his launch, he is all disappointed because all that [...]
Today real estate investing is one of the profitable markets which will give you super opportunities to make money easily. This is a market which has very little risks or losses. It is considered that, real estate investing is much more profitable and beneficial when compared to share market or buying and selling currency or [...]
Though it is true that customer service is an extremely vital focus for your business, there are ways in which customer service can make your business successful, and ways in which you may simply be weakening your chances for achieving your goals. Customer service is only beneficial when it is done correctly. Otherwise it might [...]
Go Wild! Go GREAT! Now to WOW!tm Customer Service Training Materials using a Cartoon Character we developed named Fred T. Frog and a Sketch for a 76th Birthday Celebration of 3 Friends.
Create WOW Factor and increase retention of your message and brand with Corporate Cartooning.
Please don’t tell me HRD/Training Managers that you’re still hanging those [...]
What does it mean to be a Trusted Advocate in Customer Service? To be truly successful in delivering service, it is necessary to understand and support the many collective individuals who are part of the complex chain in delivering customer satisfaction.
As an executive in the service organization of a global manufacturer, it was relatively easy [...]
Everyone agrees that the safety of one’s home and family are of paramount importance. However, not everyone is certain if they need a security system, and many people do not own one. Think about this: Only if you live on a deserted island are you truly free from the worry of break-ins. Needless to say, [...]
Online Paid Cars Surveys is a way to make money online by expressing your opinions. So, if you want to make money online then it could be a good start. But, need to remember that, most of you won’t get rich from these programs, so please take it as a hobby.
Below are the steps you [...]
A powerful driving force in all customers and sales people is the desire to make a difference. We want to see that our lives count and we need to feel that we matter to someone, that we are noticed and important. That’s why acknowledgement is important. To acknowledge someone is to say: I see you. [...]
Learning to keep your assumptions in check is a simple skill to acquire, but applying it consistently to your work takes a lot of effort. While this skill can provide you with a very important reward—being able to sell more in less time—many sales professionals still don’t take the time to learn how to incorporate [...]
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